Returns & Exchanges
At Make Waves, we want you to glow with confidence, which is why we offer a 30-day window for returns or exchanges on all beauty products that don't meet your expectations. Items must be in their original packaging and at least half-full to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Products
Securely place your items in their original boxes and include any promotional samples or gifts that were part of the initial purchase.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing